Contact, bio, and other information

My work has focused on two distinct, but inter-related, types of work:

  • As a journalist, I have written numerous articles and special reports for a variety of newspapers, magazines and online media, particularly focusing on issues relating to the ways in which organizations, communities, and individuals respond to social, economic, cultural, and technological change.
  • As a consultant, I have worked with many businesses, not-for-profit organizations, and government agencies to help them develop and make effective use of their knowledge assets and “thought-leadership” capabilities, especially in connection with innovation-related initiatives.

You will find links to a few examples of my work at the bottom of this page.

My longstanding interest in change and innovation also had led to the launch of my website, where you will find additional links to and information about my work.

I – Journalism:
As a journalist, author, and speaker, my work has appeared in numerous newspapers, magazines and online media. Here is a representative set of publications in which my writing has appeared.

II – Books:
Change and innovation also are central themes of each of my two books:

  • New Marketing Imperatives: Innovative Strategies for Today’s Marketing Challenges (Prentice Hall, 1995) and
  • CHICAGO: The Next Frontier (Windsor Publications, 1989).

III – Corporate Work & Thought Leadership:

Issues relating to change and innovation also have played a central role in the consulting work that I do for corporate clients.

Much of this work has focused on helping business and not-for-profit organizations in connection with their “thought-leadership” initiatives, and especially working with them to

  • Identify their key insights and knowledge assets,
  • Develop compelling thought-leadership materials that are based on that intellectual capital, and
  • Deliver those materials via high-leverage communications vehicles.

Increasingly, my work (whether as a journalist or a consultant) has involved the use of blogs, webinars, podcasts, RSS, and other new-media tools, as well as more traditional tools, including

  • white papers,
  • bylined articles,
  • case studies,
  • position papers,
  • speeches and presentations,
  • sales-support and collateral materials,
  • IPO-related documents, and
  • books.

If you would like additional information or would like to contact me directly, you can reach me by e-mail at

As is mentioned above, you can find updated links to and information about my work at the home page of the website.

In addition, here are brief descriptions of and links to additional examples of my work.

A — A pair of short Q&As that I did relatively recently for the Realtor Magazine, the official monthly magazine of the National Association of Realtors.

  • A Few Minutes With…Richard Florida – Q&A was based on an interview that I did with Richard Florida, who is a professor of public policy at George Mason University, a senior scientist with the Gallup Organization, and author of two national bestsellers, “The Rise of the Creative Class” and “The Flight of the Creative Class.”
  • A Few Minutes With…Kent Larson – Q&A was based on an interview that I did with Kent Larson, who is the director of Changing Places: a “house of the future” joint research consortium of the MIT Department of Architecture and the MIT Media Laboratory.

B — A set of 4 reports that I did for Hostway Corporation, a Web-hosting firm, that discussed what the reports described as “The SMB Stealth Revolution.”

More specifically, the reports present insights into early signals and emerging trends regarding the ways in which small and mid-sized businesses (SMBs) are making use of the Web…and developments that are leading to a new generation of Web-powered small enterprises.

C — A pair of pieces that appeared a number of years ago in connection with one of my two books, CHICAGO: The Next Frontier, which discussed the implications that new computer technologies, globalization, and other developments have for Chicago (and other American cities).

  • This “Gold-Collar Workers” Op-Ed piece appeared in Crain’s Chicago Business and discusses what I call “the NBA-ization” of the American economy.
  • This “New Maps For A New World” excerpt is adapted from the first and the final chapters of my CHICAGO book, and it outlines major ideas and arguments made in the book. The excerpt appeared in Chicago Enterprise, a monthly magazine published by the Civic Committee of the Commercial Club of Chicago.

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